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Why Us

Get the Ultimate Courtesy Car Experience

Insurance
Replacement

A fleet of certified & insured-covered models available

Speedy
Service

We provide same-day and short-term car rentals

Vehicle
Variety

A Range of different vehicle types to choose from

Customer
Service Excellence

Experienced team of staff

Our Fleet

Explore our fleet of rental vehicles

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About us

At Courtesy Car Rental, we provide rental vehicles for all ICBC-related vehicle coverage.

We’re not just about renting cars, we’re about getting you where you need to go, hassle-free. If you have been in an accident and require a rental vehicle and/or waiting for ICBC to look at your car accident case and need a vehicle, we’ve got you covered. We are ICBC approved and can assist you with vehicle rentals in all types of ICBC-related vehicle situations. With a wide range of well-maintained vehicles from compact cars for city cruising to SUVS and minivans, we make sure you drive away in comfort and confidence knowing that you are covered. Our fleet is clean, reliable, and packed with the latest features to make your trip smooth and enjoyable. What sets us apart? It’s the personal touch. We believe great service starts with real people, real flexibility, and extra guidance to answer insurance-related questions you may have.

If you have been in an accident and are told by ICBC that you will be covered for a rental vehicle, talk to us today and we can provide you with the ride until your vehicle’s situation is resolved!

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FAQ

Everything you need to know about our services

Am I eligible for a rental vehicle through ICBC coverage?

Yes, if ICBC has confirmed that you're 100% covered under your claim, you’re entitled to a rental vehicle at no cost to you.

Do I need to pay anything out of pocket for the rental?

No, if ICBC has authorized the rental under your claim, they will cover the full cost as per the terms of your coverage.

What kind of rental car will I get?

We aim to provide a vehicle that is comparable to your own and carry a range of models and makes to suit your needs.

How long can I keep the rental vehicle?

You can use the rental for the duration of your repair or until your claim reaches a resolution. ICBC will determine the rental period based on your specific situation.

What documents do I need to rent a car?

You’ll need a valid driver’s license, your ICBC claim number, and a credit card for security purposes only (not for payment if you're fully covered).

Do I need additional insurance on the rental vehicle?

Your ICBC claim typically includes basic insurance coverage. However, you may choose to purchase optional coverage for additional peace of mind.

What happens if my claim is denied or coverage changes?

If ICBC updates or denies your claim after you've received the rental, you may become responsible for the rental charges from that point forward. We will always keep you informed.

Locations

Areas We Serve

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